1. Introduction

SOLS Roleplay (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. Information We Collect

When you create an account or use our services, we may collect:

• Account username
• Email address
• Hashed password (bcrypt)
• IP addresses used for authentication
• Login and account activity timestamps
• In-game character identifiers

3. Purpose of Processing

Your data is processed for the following purposes:

• Account creation and authentication
• Email verification and password recovery
• Security monitoring and abuse prevention
• Moderation and enforcement of server rules

4. Data Storage & Security

Passwords are securely stored using bcrypt hashing. Data is hosted on protected servers within the European Union. We implement reasonable technical and organisational safeguards to prevent unauthorised access.

5. Data Sharing

We do not sell or commercially share your personal data. Data may only be accessed by authorised staff for moderation and operational purposes, or disclosed if legally required.

6. Cookies

Cookies are used solely for session management, authentication and security functions.

7. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request account deletion
• Withdraw consent for optional communications

8. Data Retention

Account data is retained while your account remains active. Certain data may remain in encrypted backups for a limited period after deletion.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page.

10. Contact

For privacy-related enquiries, please contact us via the User Control Panel or our official Discord server.